Frequently Asked Questions

E Online Scheduling offers web-based software that can be used from any computer connected to the internet without the need to install anything. Its leading product is online scheduling software that can be used to easily build a flexible appointment calendar for inclusion on your own site.

What's special about E Online Scheduling is that you do not need to know anything about programming to set a booking system up yourself; you just construct it by picking options from interactive web pages.

The demo site is free to try out and you are welcome to share this with others. We offer a complete free trial so you can test all features before making any commitment.

E Online Scheduling is currently in use by several medical institutions in the United States and in other countries. Because our business depends on their continued satisfaction we take security and resilience very seriously.

Our servers are located in a state of the art datacenter with 24/7 monitoring and fully redundant links to the world's largest Internet exchange. The system is backed up automatically at regular intervals to two different locations.

Feel free to submit a feature request. We do aim to give you maximum flexibility and we like to be many things to many people, but we cannot be everything to all people.

Implementing highly specialized features for the benefit of a few people would degrade the user experience for others. So we only select features that would be useful to wide range of customers.

Our messages sometimes get lost in spam filters. Here are some things you can try:

• Check your spam or junk folder
• Wait a little while, it may still show up
• Sign up again with a different e-mail address
• Add our domain to your email whitelist

E Online Scheduling works with all modern browsers including:

• Chrome (recommended)
• Firefox
• Safari
• Microsoft Edge
• Opera

That's basically every browser out there, so you don't have to worry whether it will work properly on the computer of your end users.

Thank you for helping us to improve the site. We appreciate when users report issues as it helps us maintain a high-quality service.

Please use our contact form to notify us about any bugs. All e-mails are answered promptly, usually within 24 hours.

To keep implementation costs as low as possible and maintain simplicity, payment processing is not integrated directly into our web site.

However, you can easily integrate with popular payment processors or handle payments through your own preferred methods outside of our scheduling system.